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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tech Term: An Introduction to Proxy Servers

Tech Term: An Introduction to Proxy Servers

There are plenty of technical terms and solutions that, while heard of frequently enough, it may not be completely clear what they mean or refer to. A proxy server is an excellent example of such a solution. This week, we’ll examine this tech term and review how utilizing proxy servers can help your business.

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Where There’s Data Loss, There’s Trouble

Where There’s Data Loss, There’s Trouble

Data loss can have lasting effects upon your business, usually measured in lost productivity and capital. In other words, data loss is often measured by the cost required to retrieve, restore, and/or repair its effects. Of course, this is only the beginning of how data loss can impact your operations.

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A “Disaster” Covers More Than You’d Think

A “Disaster” Covers More Than You’d Think

What one organization considers a disaster might be much different than what another business might see as disastrous. Perhaps one sees the loss of a few hours and a few files as something that can be recovered, while another sees every lost moment and each iota of data as a catastrophe. Whichever camp you find yourself in, you need to be able to do two things: first, gauge how serious a given data loss disaster is, and secondly, establish what must be done to get back in action following said disaster.

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Tech Term: Opening the Spam Folder

Tech Term: Opening the Spam Folder

Spam is a tricky subject to talk about, as it seems everyone has a different definition for it. Yet, most have come to the conclusion that spam is a bad thing. For today’s Tech Term, we want to delve deep into the different kinds of spam out there, as well as theorize where the term even came from.

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FREE Printout: IT Security End-User Checklist

FREE Printout: IT Security End-User Checklist

This guide was created so that business owners, office managers, and IT departments can provide it as an educational resource to showcase some of the most basic IT security practices that can be implemented in your workplace. We recommend printing this out and handing it out to your staff for maximum results.

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A QR Code Could Be your New Wi-Fi Password

A QR Code Could Be your New Wi-Fi Password

There is no understating the importance of strong, reliable passwords to your organization’s network security, especially to protect its wireless connection. However, this can create some friction with your staff when they try to connect to Wi-Fi using their mobile device. To make accessing the Internet easier, scannable QR codes can be used to connect to the Internet.

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Tip of the Week: Best Practices for Cloud Data Management

Tip of the Week: Best Practices for Cloud Data Management

Data management is exceptionally important for any business, and companies that use the cloud in any sort of capacity need to be considerably more cautious in the way that it’s managed than a business that only hosts data on an internal server or network. The cloud makes things more complicated at times, but if managed correctly, it can lead to unprecedented efficiency for your organization.

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Why Businesses and Government Approach Technology Very Differently

Why Businesses and Government Approach Technology Very Differently

When security and efficiency are some of the biggest benefits to updated information technology, it sounds that IT is something that a governing body should prioritize internally. However, many governments have trouble doing so, oftentimes to their own detriment. Why is that, and what can a business learn from this phenomenon?

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Are You Making Yourself Vulnerable Over Social Media?

Are You Making Yourself Vulnerable Over Social Media?

Social media might make it easy to stay connected, but it comes with a lot of negative side-effects--particularly in regard to security for both personal and professional use. If social media isn’t used properly, it could spell trouble for your organization. How can you foster proper social media usage so that your organization doesn’t suffer from poor security practices? It all starts by spreading awareness.

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Tech Term: Motherboard

Tech Term: Motherboard

A computer is made up of many parts, one of which is today’s Tech Term: the motherboard. We’ll discuss what the motherboard does for your computer and why it’s such an important part for its continued operation.

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How Your Smartphone Keeps Your Data Safe

How Your Smartphone Keeps Your Data Safe

Smartphones are the predominant mode of communication, as well as now being the devices most used to access the Internet. With so much depending on the modern smartphone, it has become one of the largest, and most competitive, markets of any consumer item. As a result, manufacturers are building devices with software that is able to encrypt the phone against unauthorized access.

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Four Questions to Ask Your Cloud Provider

Four Questions to Ask Your Cloud Provider

The cloud has revolutionized the way that businesses approach computing. Companies can implement solutions in a flexible and accessible model that makes it much easier to take advantage of technology solutions. Yet, you should know that not all clouds are the same, and you can’t treat them as such. Here are four questions that you need to ask your cloud provider about the services that you’ve been rendered.

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Tech Term: Modems and Routers

Tech Term: Modems and Routers

The Internet is a valuable tool that can be accessed through a wired connection and wirelessly via Wi-Fi, but the devices that offer these connections can be somewhat complicated and difficult to understand. If you don’t know which device does what, you’re in for a treat--today’s tech term will examine the differences between the modem and the router.

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Power Off, or Leave It On?

Power Off, or Leave It On?

At the end of the day, do you shut down your computer or do you put it into sleep mode? Depending on what you need from your device the next day, you might want to consider which option benefits you the most. Here are some of the pros and cons of both approaches so that you can pick which one best suits your situation.

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A Ransomware Cyberattack Struck Atlanta, Georgia

A Ransomware Cyberattack Struck Atlanta, Georgia

Ransomware doesn’t discriminate with its targets, as the city of Atlanta, Georgia now knows so painfully well. The city became the target of a ransomware attack that crippled many of its critical system workflows. The municipal government suffered from one of the most advanced and sustained attacks in recent memory.

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Tech Term: Cookies

Tech Term: Cookies

Browser cookies might not sound delicious, but they are a particularly important part of your browser’s technology. Do you actually know what they do, though? Today’s tech term will explain just what these cookies are, as well as the purpose they serve for your organization.

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Why Nanotechnology is the Next Big Thing

Why Nanotechnology is the Next Big Thing

One of the primary goals of technology development has long been to make technology as small as possible, while simultaneously improving its performance. The result of these efforts is the field of nanotechnology, which is now applied in a variety of uses.

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Tech Term: Bandwidth Defined

Tech Term: Bandwidth Defined

The Internet has become an irreplaceable part of many business’ operations, which brings the thought into question of how much you rely on it for your daily duties. Technology has changed the way that the Internet works for the better, but there is one part of its operations that still lies at the heart of it: bandwidth.

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How to Go About a Technology Needs Assessment

How to Go About a Technology Needs Assessment

If there is one thing that you can always count on from your business’ technology, it’s that it will inevitably fail at some point in the future. Therefore, your business should have a plan to keep this from happening at all costs. It’s understandable that you would want to make sure that your needs are properly evaluated both now and in the future. To this end, a technology assessment is incredibly helpful.

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Get Rid of Those Filing Cabinets with Document Management

Get Rid of Those Filing Cabinets with Document Management

The file cabinet. It may be a staple of the office, but boy can they be a pain in the neck. Every file needs to be printed and collated only to be filed in a dingy file cabinet with the off chance that it will ever be needed again. For businesses that have a lot of paper filed away, a document management system can go a long way toward modernizing your organization, and providing a access-controlled database where you can find any file in seconds.

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