Contact us today!
(800) 588-4430

Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Can You Use Help with Your Customer Relationships?

Can You Use Help with Your Customer Relationships?

Understanding what your customers need is a crucial first step toward improving the way your organization communicates with them. They expect a certain level of service, so how can you make sure to maintain it while still leveling with them on what they require of your business? A customer relationship management software, or CRM, is invaluable toward this end.

Continue reading
0 Comments

Which Management Software Is Right for Your Business?

Which Management Software Is Right for Your Business?

On the surface, you might think that customer relationship management (CRM) and enterprise resource planning (ERP) are the same exact thing. However, they both have very specific niches for a business--particularly when it comes to managing organizational assets and interactions with consumers. Here are some of the specific situations in which you’ll find these solutions helpful.

...
Continue reading
0 Comments

Solid Vendor Management Leads To Solid Successes

Solid Vendor Management Leads To Solid Successes

In order to function properly, any business will need to procure certain pieces of equipment. Some of this equipment will be specialized to the business’ purpose, while some will be the sort that may be more commonly found in offices everywhere. This equipment must be procured from somewhere, and this is where vendors come in--but who in your organization is responsible for your vendor management?

Continue reading
0 Comments

Tip of the Week: 4 Sure-Fire Ways to Improve Customer Service [VIDEO]

b2ap3_thumbnail_customer_service_400.jpgThe Internet gives customers a platform to be heard like never before. A customer’s opinion of your business dealings, when amplified online, can make or break your company. This reality requires modern enterprises to take customer service very seriously, which is easier said than done.

Continue reading
0 Comments

The Advantage of Knowing Why a Client is Calling Before You Answer

b2ap3_thumbnail_voip_is_cost_effective_400.jpgAre your employees trained to answer the phones in a helpful and professional manner? If you're not intentional about this, calls made to your company will be fumbled, notes will be scribbled on paper, and clients will lose confidence in your business. One way to really impress callers is to equip your staff with phone features allowing them to know pertinent information about a client before they answer the phone.

Continue reading
0 Comments

Free Consultation

Sign up today for a
FREE Network Consultation

How secure is your IT infrastructure?
Let us evaluate it for free!

Sign up Now!

Free Consultation
 

Tag Cloud

Security Tip of the Week Technology Cloud Business Computing Best Practices Hackers Malware Privacy Email Business Productivity Hosted Solutions Microsoft Network Security Software Internet IT Services Windows 10 Computer Productivity Managed Service Provider Data Backup Ransomware Innovation Backup Mobile Devices Smartphone Outsourced IT Business Continuity Google Upgrade Android Hardware Disaster Recovery Data Social Media Managed IT services Efficiency User Tips Data Recovery Browser Communication IT Support Workplace Tips IT Support Small Business Cloud Computing Managed IT Services Business Management Data Management Smartphones App Miscellaneous Holiday Server Microsoft Office Network Office Remote Monitoring Internet of Things Phishing communications WiFi Cybersecurity Office 365 Windows Password Facebook Paperless Office Encryption Tech Term Spam Passwords Artificial Intelligence Gmail Big Data VoIP Save Money Customer Relationship Management Hosted Solution Windows 10 Recovery Document Management Collaboration Employer-Employee Relationship Risk Management Unified Threat Management Bandwidth Firewall Saving Money Apps Robot Downtime Work/Life Balance Tip of the week Wi-Fi Chrome Compliance Office Tips Apple Avoiding Downtime Analytics Vendor Management Mobile Device Management Customer Service Word Hacker Operating System Remote Computing How To Managed IT Content Filtering Infrastructure Government Windows 7 Money BYOD Telephone Systems Social Outlook Website Healthcare Managed Service Vulnerability File Sharing Health Two-factor Authentication Help Desk Settings Data Security Applications Hacking Mobile Computing Automation The Internet of Things Going Green Computers Tech Support Alert IT Management Printing Data storage Mobile Device Antivirus Computing Redundancy Education Data loss Project Management Business Growth BDR Cybercrime Presentation Virtual Reality Training Business Technology SaaS Wireless Technology Automobile Upgrades Wireless Budget End of Support User Patch Management Mouse Solid State Drive YouTube Identity Theft Retail Scam Unified Communications Regulations Best Practice Legal Display Lithium-ion battery Business Owner LiFi Twitter VPN Net Neutrality Monitors Assessment Politics Proactive Marketing Travel Laptops Server Management Licensing Virtual Private Network Smart Technology Google Drive Consultation Digital Payment Websites Remote Monitoring and Management HIPAA Physical Security Software as a Service Augmented Reality Maintenance Competition Taxes Router Mobile Security IBM Running Cable Botnet Information Technology Samsung Humor Meetings Bring Your Own Device Search Sports Storage Tablet IT service Analyitcs Cortana Virtualization Computer Care Administration Access Control IT solutions Safety Specifications Digital Tracking Utility Computing Lenovo Microsoft Excel Conferencing Unified Threat Management Cooperation Manufacturing Downloads Cables Monitoring Web Server Telephone Bitcoin Update Shortcut Fort Worth Experience Uninterrupted Power Supply Employees Spyware Superfish Blockchain Administrator business communications systems Staff Gadgets 3D Printing Multi-Factor Security Wires Consulting Cameras Mobile VoIP Windows 8 Chromebook flu shot Zero-Day Threat Network Congestion How To Domains iPhone Cost Management Law Enforcement Permissions Internet Protocol Flexibility Proactive Maintenance Unsupported Software Heating/Cooling Google Calendar 5G Entrepreneur Application CCTV Windows Server 2008 Emoji Fort Worth IT Hard Disk Drive Fraud Backup and Disaster Recovery Users Firefox Public Speaking Supercomputer Hard Drive Gadget Networking MSP VoIP streamlines Operations Processor Mobile Data Servers Legislation Hacks Social Networking Co-Managed IT DFW IT Service RMM IT Budget Recycling business network infrastructure Wearable Technology Current Events Hard Drives G Suite Motherboard PowerPoint Processors Laptop Techology Internet Exlporer Procurement Virtual Desktop Management Consumers Motion Sickness Active Directory Statistics Software Tips Refrigeration Mail Merge Distributed Denial of Service Halloween Google Docs Disaster Resistance Remote Worker Writing data services Enterprise Resource Planning WPA3 IT Technicians Windows Server Deep Learning Personal Information Bluetooth Technology Tips Fun Corporate Profile eWaste IT Consultant Modem Address Managed IT Service Electronic Health Records Scary Stories Proactive IT Hotspot IT Sevices Professional Services Social Engineering Quick Tips User Error Mobile Machine Learning Fleet Tracking Mirgation User Management Computer Repair Comparison History WannaCry Undo Environment Cleaning Cookies Notifications Break Fix Cyberattacks IT Consulting Language Virtual Assistant Time Management Printer IP Address Company Culture Relocation Asset Tracking Webcam Migration Batteries Alt Codes Electronic Medical Records Mobility Black Friday Google Wallet Cabling Staffing Troubleshooting Nanotechnology Crowdsourcing Dark Web Bookmarks Dark Data Data Breach Computing Infrastructure Voice over Internet Protocol Network Management Mobile Office Vulnerabilities Private Cloud Remote Workers Point of Sale Chatbots Remote Work Typing Cyber Monday Drones VoIP GPS IoT Phone System Data Warehousing Favorites Buisness Error Technology Laws Alerts Touchscreen SharePoint Google Maps Geography Information Identity File Management Cryptocurrency flu season Knowledge Disaster

Top Blog

Don't be Afraid to Replace Got an older PC that's causing you a lot of issues? Older technology is typically more expensive to run, and after a while, it's cheaper to simply buy a new desktop than it is to continue pouring money into something that always seems broken. It's a great time to buy wo...
QR-Code